Return & Refund Policy:

Fab Ethnic Saree Palace

1. Returns/Exchange:

• We currently offer exchange, not refund (except in case of wrong or damaged product received...

• To request an exchange, please contact us on WhatsApp within 48 hours of delivery with your order details and clear product photos.

• The saree must be unused, unwashed, with all tags intact and in original packaging.

2. Not Eligible for Return / Exchange:

• Slight color differences due to screen settings or lighting are not considered defects.

• Products that are used, washed, damaged, altered, or without tags/packaging cannot be returned.

• Sale / discounted / custom-stitched sarees are not eligible for return or exchange.

3. Wrong or Damaged Product:

• If you receive a wrong or damaged saree, contact us on WhatsApp within 24–48 hours of delivery with photos and an unboxing video.

• After checking the issue, we will offer an exchange or refund, depending on product availability and the situation.

4. Return Shipping:

• For exchanges due to change of choice, the customer pays the courier charges for sending the saree back and extra charges need to be paid...

• For confirmed wrong/damaged products from our side, we will guide you on shipping and replacement options.

5. Refund (Only in Special Cases):

• Refunds are given only if we are unable to provide a replacement for a confirmed wrong/damaged product.

• Approved refunds will be processed to the original payment method within 7–10 working days.

6. Contact:

For any return or exchange query, please contact us via WhatsApp using the button on our website, and share your name, order date, and product details.